Covid-19 Update
As we navigate COVID-19 together, here’s our commitment to you.
Published 17 November

Changes to restrictions in Queensland – what it means for Big Top Shopping Centre

From Friday 17 December, you’ll see a few changes at Big Top Sopping Centre as restrictions are eased across Queensland.

In line with Queensland Government advice, from Friday 17 December, the following businesses will only be accessible to vaccinated adults aged 16 or older, or those with a medical exemption:

  • Hospitality venues (including restaurants and cafés) to provide dine in service. Unvaccinated customers can continue to purchase takeaway food and drink from our hospitality venues.
  • Indoor entertainment venues, including cinemas, bowling alleys and amusement arcades.

Our food court will remain open to all customers, regardless of their vaccination status. We have posted QR code signage throughout the food court, so please make sure you check in using the Check In QLD app.

For further detail on these new restrictions, we encourage you to visit

In line with Queensland Government directives, while only fully vaccinated customers or those with a medical exemption can access the venues listed above, those partially vaccinated or unvaccinated members of our community can continue to shop in-store at essential retailers, including:

  • Grocery stores
  • Pharmacies
  • Post offices
  • Newsagents
  • Clothing stores
  • Gyms
  • Food courts
  • Restaurants, cafes and fast-food restaurants for takeaway only.

Thank you for your ongoing patience and understanding as we all adjust to these new measures and navigate these changes together with kindness and compassion.

Helping to keep our community safe

As has been the case throughout this COVID-19 period, the health and wellbeing of our entire community is our number one priority.

Alongside adherence to relevant COVID Safe Plans, we continue to implement and maintain stringent precautionary measures to keep our entire community safe. These include:

  • A strengthened focus on disinfecting commonly touched areas, sanitising high-touch points with high-grade disinfectant throughout the Centre.
  • Ensuring that our cleaning principles adhere to the guidelines set by the Federal Government’s Environmental Cleaning and Disinfection for COVID-19 principles.
  • Positioning permanent hand sanitisation stations at key points throughout the Centre.
  • Rolling out public hygiene advertisements across the Centre, reinforcing the preventative measures each of us should adopt.
  • Installing signage and floor decals across parts of the Centre, reminding our community to keep 1.5 metres between themselves and others at all times, including when queuing or moving through the Centre.
  • Adjusting air-conditioning systems to maximise the intake of fresh air, ensuring that quality air is circulated throughout the Centre.
  • Working closely with our retail partners to help ensure that we are all playing our part to keep our shared environments safe.

We’re doing all we can to keep our community safe, but we can’t do it without you. We ask that you continue to play your part in keeping our community safe. This means:

  • Checking in to the Centre and any stores that you visit using the Check In QLD app
  • Having your vaccination status ready to show retail staff on request
  • Always keep at least 1.5 metres between yourself and others, including when you’re moving through the Centre or queuing
  • Maintain personal hygiene by regularly washing your hands and using the sanitiser stations located throughout the Centre for your convenience
  • Handle illness safely by coughing into your elbow or a tissue, and most importantly, stay at home if you’re feeling unwell.

We are closely monitoring public health updates and regularly review the range of measures we have implemented to help keep our community safe and are prepared to respond quickly should we need to.


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Published on 17 November, 2021
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